Knowledge Creation Systems in Seven-Eleven Japan

2004中国电子科技：英文版Business, Management and Accounting被引 2

摘要

Japanese convenience store chain Seven-Eleven Japan (hereinafter SEJ) has been profitable for 30 years by constantly anticipating changing trends regardless of the severe business environment. In this paper, the knowledge creation process and its supportive systems in SEJ to examine how information system can support knowledge creation are described. Using case study method, the knowledge creation theory is applied to SEJ, and the results show that facilitating dialogue and reinforcing creative routine might be the most important functions of information system to support knowledge creation.

引用本文（GB/T 7714）

Senoo, Dai. Knowledge Creation Systems in Seven-Eleven Japan[J]. 中国电子科技：英文版, 2004.

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