工作要求、工作資源與員工工作態度之關聯：以勤勉審慎性及主動性人格為調節變項
摘要
Based on the job demand-resources (JD-R) model, the purposes of this study are to explore: (1) the associations between work demands (workload), work resources (high commitment human resource management practices), employees' work attitudes (job satisfaction and organizational commitment); (2) the possible moderating effects of conscientiousness and proactive personality traits on the above relationships. Using structured questionnaires, a diverse sample of 466 full-time employees drawn from a variety of organizations in Taiwan was surveyed. We found that high commitment human resource management practices were positively associated with work attitudes (job satisfaction and organizational commitment). Furthermore, conscientiousness as a personality trait moderated the relationship between workload and organizational commitment, while the proactive personality trait moderated the relationship between workload and job satisfaction. It is thus recommended that organizations need to challenge employees with optimal levels of workload and equip them with sufficient work resources. More importantly, recruiting employees who have high conscientiousness and proactive personality traits may also help organizations to achieve greater efficiency and better performance.